AI drafts. Your people decide. Nothing goes out until a person approves.See how it works

We build your company's brain. Then we put it to work.

It knows everything your business knows, and tells you what's slipping before you have to ask.

Talk to us (opens cal.com in a new tab)

30 minutes. A straight answer on whether we can help.

Works with what you run

  • Housecall Pro
  • Service Fusion
  • CompanyCam
  • Reads your ServiceTitan reports
  • AccuLynx
  • JobNimbus
  • Leap
  • Encircle
  • Aspire
  • PestPac
  • GorillaDesk
  • Skimmer
  • Uptick
  • Filevine
  • Clio
  • Litify
  • MyCase
  • Canopy
  • Financial Cents
  • Loxo
  • Crelate
  • NowCerts
  • Wealthbox
  • Deltek Vantagepoint
  • BQE CORE
  • AppFolio
  • Buildium
  • Rentvine
  • ServiceChannel
  • Record360
  • Fieldwire
  • Clearstory
  • QuickBooks Online
  • Xero
  • Gmail
  • Outlook
  • Google Drive
  • SharePoint
  • OneDrive
  • Dropbox
  • Box
  • Quo
  • RingCentral
  • Twilio

If your software can email a report or export a spreadsheet, the brain can read it.

The answer is already in your business. Someone has to go find it.

It's in five places.

Every question goes through the same two people.

And when Linda retires, or Dad does, the answers go with them.

It tells you what's slipping, on your schedule.

PushThe right info reaches the right person, before they ask.

Sample7:00 a.m. text to Dale, the owner

4 jobs done, not invoiced. $3,180.

2 quotes over $5,000 with no follow-up.

Job softwareQuickBooksTechs' texts

AskEverything your business knows, one question away.

"Why wasn't the Miller job billed?"

The tech added a part by text on Oct 3. The office never got the final ticket.

Job historyTech's text, Oct 3QuickBooks

ActAgents answer, chase, and close the loop. You approve.

Miller invoice drafted with the extra part, $640. Waiting for your OK.

Sample data. Your brain answers from your records.

How we start

  1. 1We talk for 30 minutes.
  2. 2We build the brain on your records. Read-only to start.
  3. 3Your people check the answers. Then we put it to work.

Pick your industry.

See every industry

You stay in charge.

Every answer shows its source. Unsure answers get flagged for a person. Nothing goes out until someone on your team approves.

  • Single-tenant
  • US-hosted
  • Encrypted
  • Never used for training
  • Read-only to start
  • You own it
  • A person approves

Questions owners ask us.

Will AI talk to my customers?

Not on its own. It drafts replies, reminders and follow-ups. A person on your team reads each one and decides. AI drafts. Your people decide.

My software already has AI. Why do I need this?

Keep it. It sees one system. The brain sees all of them, plus the inbox, the texts and what your people know. And you own it.

Does it work with my software?

Very likely. It reads many field service, practice and accounting systems directly, and nearly all of them through the reports they already send. Running ServiceTitan? We read your ServiceTitan reports.

Who sees our data?

You decide, by role. A tech can ask about a job and never see the books. On our side, only Mac, plus our machine learning engineer on a complex build. Single-tenant, US-hosted, encrypted, never used for training.

What does it cost?

We price each build in writing before any work starts. No surprise bills.

Mac Earle

You'll talk to Mac Earle. He builds your brain with you over screen-share, and takes your first call.

Call or email Mac
Contact

What does your team ask ten times a day?

Tell us. We'll show you what the brain would answer.

Mac Earle

You'll work with Mac Earle directly, over screen-share from Miami.

Rather we reach out? Leave your details and Mac will reply within one business day.

Please add your name.

Please add your company name.

Please add a work email so we can reply.

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We build your company's brain. Then we put it to work.

AI drafts. Your people decide.

(206) 856-2703 mac@trysecondshift.com Miami, Florida. We work with teams across the US over screen-share.

The shift that clocks in when yours clocks out.

© 2026 Second ShiftCLOCKED IN // 16:00 - WHENEVER THE WORK'S DONE